Updates and Informations
On 26.2.2026, the Operational Risk Team conducted in-person training at Myanmar Citizens Bank Limited (Head Office – Sule) for new joiners, Customer Service Associates (CSAs) and Tellers. The training covered the nature of operational risk, the CEO Circulars on operational risk, the importance of incident reporting, and the dos and don’ts of daily banking operations.
The objectives of the training were:
