Relationship Manager-International Money Transfer

Duties & Responsibilities

Developing and implementing sales strategies to increase the bank’s remittance business.
Building and maintaining relationships with customers and key partners such as money transfer agents and correspondent banks.
Create business opportunities with Key partners inline with bank strategies and develop terms and conditions for commercial agreement.
Support deposit in converting remittance customer to new deposit customers.
Responsible to do cross selling and upselling.
Ensuring compliance with regulatory requirements related to remittance transactions, including anti-money laundering (AML) and know-your-customer (KYC) regulations.
Conducting market research and analysis to identify new business opportunities and potential risks.
Collaborating with other departments within the bank, such as operations, compliance, and risk management, to ensure smooth and efficient operations.
Providing guidance and support to other staff members involved in remittance transactions.
Analyzing and reporting on sales performance and customer feedback to inform future business decisions.

Requirements

Bachelor’s degree in finance, accounting, economics or a related field is usually required.
Master’s degree in Business Administration (MBA) may be preferred.
Must have minimum 3 years of experience in banking industry with a focus on banking products and services.
Experience in sales, customer service or account management is also preferred.
Good personality, Self-motivated and able to work independently, as well as part of a team.
Possess English communication in both written and oral.