Make phone calls to schedule appointments with clients.
Support customer acquisition efforts and contribute to transaction growth.
Assist in preparing documents and information for new projects, promotions, or campaigns.
Conduct market inquiries, both locally and internationally.
Coordinate with branches to resolve customer complaints and support sales targets.
Prepare and submit daily, weekly, and monthly reports.
Assist in analyzing performance reports and campaign results.
Provide administrative and financial support to the department.
Handle ad-hoc tasks related to the IMT business as assigned.
Requirements
Bachelor’s degree in Finance, Business Management, Administration, or a related field
Minimum 2 years of experience in the fintech or banking sector
Strong communication and interpersonal skills
Intermediate proficiency in English (speaking, reading, writing, listening)
Proficient with Microsoft Office and basic digital tools
Able to work under pressure and meet targets
Duties & Responsibilities
Identify opportunities to grow digital banking and card services.
Improve mobile/internet banking features and boost customer acquisition, engagement, and retention.
Drive digital sales and set/monitor sales targets for branches.
Act as Business Product Owner in defining product strategy and launching new services.
Collaborate with internal teams, card associations (e.g., JCB), and vendors.
Plan and review marketing campaigns and measure performance.
Conduct competitor and market research for strategic insights.
Manage content for social media and website related to digital/card products.
Prepare sales reports and support ad hoc projects.
Requirements
Bachelor’s degree in Business, Marketing, Finance, or related field.
Minimum 3 years’ experience in digital banking, card business, or related roles.
Solid understanding of digital banking platforms and card products.
Strong analytical, communication, and teamwork skills.
Proficient in MS Office tools (Word, Excel, PowerPoint).
Marketing knowledge is a plus.
Good command of English (spoken and written).
Duties & Responsibilities
Identify and manage key local accounts and global remittance partners.
Build strategic alliances with fintechs, payment service providers, and corporate clients.
Promote and sell the bank’s products and services to corporate partners.
Act as the main relationship manager for key partners, ensuring strong engagement and business growth.
Coordinate with internal teams (Product, IT, Legal, Compliance, Finance, Ops) for smooth onboarding and execution.
Lead partnership negotiations, proposals, and contract management.
Monitor partner performance and conduct business reviews for continuous improvement.
Analyze market trends and competitor activities to explore new opportunities.
Support the launch of new digital initiatives tied to strategic partnerships.
Handle other tasks and projects as assigned.
Requirements
Bachelor’s degree in Business, Finance, Economics, or related field (MBA preferred).
5–7 years’ experience in banking, fintech, or financial services, focused on partnerships or corporate business.
Strong understanding of remittance, payment, and corporate banking products.
Excellent communication, negotiation, and relationship management skills.
Strong cross-functional collaboration and project management skills.
Strategic thinker with strong business acumen.
Proficient in Microsoft Office and business reporting tools.
Self-driven, with the ability to manage end-to-end initiatives.
Job Description
To ensure accurate and timely reconciliation and settlement of financial transactions related to credit card activities.
Review and reconcile credit card transactions, comparing data from multiple sources such as bank statements, cards association reports, and internal systems.
Check proper pre-authorization, authorization, and settlement of all credit card transactions.
Respond to Contact Center and branches’ inquiries concerning Credit Cards.
Perform necessary support to Card Operations Department in the absence of other department personnel.
Job Requirements
Bachelor’s degree in Finance, Accounting, or a related field.
2 years of experience in a related field.
Proficient in all four aspects of English—reading, writing, speaking, and listening must have a basic level.
Skilled in using Microsoft Word, Excel, PowerPoint, and other Office applications for effective documentation, analysis, and presentation.
Adapt at identifying issues, developing solutions, and implementing effective resolutions.
Proven ability to collaborate effectively within a team, contributing to group efforts and achieving collective goals.
Essential for staying current with evolving card technologies and systems.
Proficient in all four aspects of English—reading, writing, speaking, and listening must have a basic level.
