Guide clients through credit applications, perform financial assessments, and recommend suitable banking products.
Ensure compliance with KYC, AML, and regulatory requirements, maintaining accurate customer records.
Manage a portfolio of clients, focusing on retention, upselling, and cross-selling opportunities. (Including: credit cards, insurance, digital services, mobile and internet banking).
Meet individual and branch Credit/Deposit targets through structured sales planning and execution.
Monitor market trends and competitor offerings to enhance deposit strategies.
Ensure proper handover procedures for staff transitions and secure storage of loan security documents and customer files.
Source and evaluate potential borrowers for retail and SME loans by analyzing financial statements, cash flows, and credit histories.
Manage non-performing loans (NPLs), follow up on overdue payments, and conduct collection activities as needed.
Job Requirements
Any bachelor degree or a related field.
Experience in banking or customer relationship management is a plus.
Strong communication, sales, and negotiation skills.
Ability to build and maintain strong client relationships.
Experience in handling customer inquiries and complaints.
Proficient in MS Office (Excel, Word, PowerPoint).
Allowance & Benefits
Sat and Sun Off
Ferry Provide
Annual Bonus
Promotion Opportunities
Key Responsibilities
Develop and execute the overall bancassurance business strategy to achieve sales growth, profitability and market expansion.
Set sales targets, KPIs, incentive and campaign plans for HO team and branch networks.
Drive achievement of bancassurance KPIs including sales targets, commission income, policy count, renewal performance and overall business growth for both life and general insurance businesses.
Lead and manage the bancassurance business across all relevant banking channels mainly banking branches.
Monitor branch sales performance, track target vs achievement and drive branches to achieve their assigned business targets.
Ensure compliance with regulatory standards and internal bank policies.
Negotiate partnership agreements, business terms, commission structures, campaigns and service standards with insurance partners.
Manage relationships with insurance partners and coordinate regular business review meetings.
Coordinate with insurance partners on product launches, campaigns, training programs and sales support initiatives.
Lead, mentor and manage the bancassurance team to build a high-performance culture and achieve Sales target.
Conduct performance reviews, succession planning and talent development for team members.
Lead strategic projects, digital initiatives, and process improvement activities related to bancassurance business.
Develop and conduct training programs to improve product knowledge and sales skills for branch staffs.
Work closely with internal stakeholders including regional heads, branches, legal and compliance, finance, marketing and other necessary teams.
Prepare and present business performance reports (daily, weekly and monthly), strategic updates and management presentations to senior leadership.
Handle escalated customer, operational and partnership issues in a timely and professional manner.
Other ad hoc projects as assigned.
Requirements
Bachelor’s degree in Business, Finance, Economics, or a related field (MBA is a plus).
Minimum 5–7 years of experience in banking, insurance, or bancassurance business.
Strong understanding of life and general insurance products and business models.
Proven experience in sales management and insurance partnership management.
Strong leadership experience in managing teams and driving sales performance.
Strong commercial mindset and analytical skills to drive Sales growth, partner performance and branch KPIs.
Proficiency in Microsoft Office, reporting tools and data analysis for Sales monitoring and performance tracking.
Strong stakeholder management skills with ability to work across banks and insurance partners.
Results-oriented with strong ability to drive targets and business growth.
Able to travel when required.
Allowance & Benefits
Sat and Sun Off
Ferry Provide
Annual Bonus
Management Opportunities
Job Descriptions
Assistant Line Manager in liaison with the Central Bank of Myanmar (CBM) and FIU for all AML/CFT matters.
Perform daily AML monitoring including TTR (Threshold Transaction Reports) and STR (Suspicious Transaction Reports) via the FIU online portal.
Response compliance related audit findings and support corrective actions to the related parties.
Assist in developing and implementing compliance programs aligned with CBM laws and international standards.
Draft and update internal Policies, SOPs, and Occasional Papers to address the evolving regulatory landscape.
Support the quarterly and annual enterprise-wide AML risk assessments to define future audit schedules and scope.
Review & response the Correspondent Banking and Wolfsberg Group Questionnaires to mitigate third-party risks.
Schedule compliance audits and deliver findings to the CRCO or line manager.
Issue departmental memos and instructions to branches to ensure uniform compliance.
Conduct compliance training to ensure regular compliance.
Apply sound ethical judgment to business decisions to safeguard the Bank’s brand, clients, and assets.
Perform the Ac-hoc duties/projects assign by Line Manager /CRCO based on compliance requirements.
Requirements
Bachelor’s degree in Banking & Finance, Law, Economics, Accounting or a related field.
Preference for candidates with CAMS (Certified Anti-Money Laundering Specialist) or ICA (International Compliance Association) certifications.
Minimum 5–7 years in banking, with at least 4 years specialized in AML/CFT compliance or Internal Audit
Demonstrated experience interacting with the CBM/FIU and managing statutory reporting.
Solid understanding of FATF 40 Recommendations and Wolfsberg Principles.
In-depth knowledge of Myanmar AML/CFT Law and the Control of Money Laundering Law.
Ability to present compliance findings confidently to senior management.
Allowance & Benefits
Sat and Sun Off
Ferry Provide
Annual Bonus
Promotion Opportunities
Job Description
Drive growth of Current and Savings Accounts (CASA) and Fixed Deposit (FD) portfolios.
Identify opportunities to cross-sell deposit and other banking products to existing and prospective customers.
Build and maintain strong relationships with branch teams, customers, and key stakeholders.
Support branches in customer acquisition, retention, and service quality improvement.
Monitor customer deposit trends and implement strategies to enhance portfolio growth and retention.
Initiate and execute campaigns to acquire new customers and expand the customer network.
Identify potential market segments and develop effective outreach strategies.
Ensure accuracy and timely processing of account opening and customer documentation.
Achieve assigned monthly and annual sales and portfolio growth targets.
Analyze performance data and adjust business strategies to meet KPIs and objectives.
Prepare regular sales, pipeline, and performance reports for management review.
Maintain effective communication and collaboration across branches and departments.
Ensure compliance with bank policies, operational standards, and regulatory requirements.
Deliver professional, high-quality customer service and maintain strong client relationships.
Job Requirements
Bachelor’s degree in Business Administration, Banking, Finance, Marketing, or related field.
Minimum experience in deposit mobilization, relationship management, sales, or banking operations preferred.
Strong knowledge of CASA, Fixed Deposit products, and retail banking services.
Proven ability to achieve sales and portfolio growth targets.
Excellent communication, interpersonal, and relationship-building skills.
Strong customer service orientation with problem-solving abilities.
Ability to identify business opportunities and develop customer acquisition strategies.
Good analytical, organizational, and reporting skills.
Self-motivated, result-oriented, and able to work under pressure.
Professional attitude with strong teamwork and collaboration skills.
Proficient in Microsoft Office and banking-related systems.
