Lead and manage the mobile banking technical Implementation & technical support team, providing coaching and performance oversight.
Monitor uptime, performance, and service to ensure availability of the digital banking application.
Prepare and maintain Business Requirement Documents (BRD) and Functional Specification Documents (FSD) to accurately translate business needs into actionable solutions.
Support Project implementation by coordinating with development, QA, and operations teams to deliver high-quality outcomes on schedule.
Lead and support testing activities, including system testing, integration testing, and user acceptance testing (UAT).
Plan, coordinate, and oversee product release activities to ensure seamless deployment and transition to production.
Provide post-release support by addressing issues, gathering feedback, and driving successful adoption of solutions.
Job Requirements
Bachelor’s degree in information technology, Computer Science or a related field.
Minimum 5 years of technical experience with digital products such as Mobile Banking and Internet Banking.
Strong knowledge and hands-on experience in mobile banking platforms, digital channels, APIs, and integration with core banking systems.
Solid understanding of authentication and security technologies, including 2FA, OTP, and biometrics.
Proven ability in requirement gathering, documentation standards, and preparation of BRDs and FSDs.
Experience collaborating with third-party vendors and service providers.
Good communication and documentation skills.
Job Description
Identify and implement strategies for improving branch financial performance.
Lead sales and marketing efforts to drive deposit and credit business, achieving or surpassing financial targets.
Build and maintain strong relationships with high-net-worth individuals (HNWIs) and key customers to increase business opportunities
Ensure day-to-day branch operations and smooth business transactions, ensuring adherence to banking procedures and guidelines.
Actively monitor and manage fraud risks within the branch, implementing fraud prevention measures.
Ensure the branch operates within legal and regulatory frameworks, maintaining strict compliance with CBM rules and regulations, internal control and audits.
Understand credit underwriting standard and practices to manage lending portfolios, and maintain credit quality.
Perform any other tasks or duties as assigned by senior management to support branch and organizational goals.
Job Requirements
Bachelor’s degree in Business, Finance, or a related field (Master’s degree preferred).
Minimum 5 years of experience in banking.
In-depth knowledge of banking operations, financial products, and risk management.
Ability to analyze financial ratios and credit assessment.
Strong problem-solving and decision-making abilities.
High level of integrity and adherence to regulatory compliance.
Excellent leadership, communication, and interpersonal skills.
Job Description
Develop, test, and deploy enhancements, interfaces, and customizations within the core banking environment.
Write clean, maintainable, and well-documented code based on business requirements.
Lead/Collaborate with other developers, analysts, and IT infrastructure teams.
Support API-based integrations between the core banking system, API Gateway and third-party platforms.
Apply strong understanding of API security standards (OAuth2, JWT, API keys, etc.)
Maintain documentation, lifecycle management, and versioning of APIs
Conduct root cause analysis and resolve technical issues related to application logic, data inconsistencies, or performance bottlenecks.
Maintain and monitor job schedules, logs, and data processing batches
Job Requirements
Bachelor’s degree in computer science, Software Engineering, Information Systems, or a related field
Minimum 5 years of relevant experience in application development, support, or integration
Strong grasp of fundamental programming concepts (data structures, control flow, functions, etc.)
Proficient in any programming language or development platform (e.g., Java, Python, T24 InfoBasic, PL/SQL, etc.)
Good understanding of Linux/Unix or other operating systems (basic scripting, navigation, and troubleshooting)
Familiarity with relational databases (e.g., Oracle, MySQL, PostgreSQL) and ability to write/read SQL queries
Awareness of REST/SOAP APIs, JSON/XML structures, and API testing tools (e.g., Postman)
Ability to read and interpret technical and functional documentation
Quick learner with strong problem-solving and debugging skills
Job Description
Drive strategic growth of digital banking and card (issuing & acquiring) in line with business goals.
Define product roadmaps and lead end-to-end lifecycle management.
Set performance targets and monitor execution across regions and branches.
Collaborate with key departments (Marketing, Legal, IT, Risk, Finance, Credit, Operations) for seamless delivery.
Manage high-level partnerships with card schemes, fintechs, vendors, and regulators.
Analyze market trends and digital behaviors to inform business decisions.
Prepare business proposals, strategies, and reports for senior management.
Oversee marketing campaigns and partner programs to boost usage and engagement.
Monitor performance metrics and refine strategies for better ROI.
Ensure accurate, consistent business documentation (SOPs, FAQs, forms, training guides).
Lead and coach the business development team to drive performance and accountability.
Represent the function in key projects, executive meetings, and external events.
Ensure compliance with internal policies and regulatory requirements.
Conduct training and support sales teams with up-to-date product knowledge.
Manage other assigned projects as needed.
Job Requirements
Bachelor’s degree in Business, Finance, or related field (MBA preferred).
5–7 years’ experience in digital banking/card business, with at least 2 years in a leadership role.
Strong understanding of card products, mobile/internet banking (retail & corporate).
Proven success in business development and achieving sales targets.
Excellent leadership, communication, and stakeholder management skills.
Strong analytical and problem-solving abilities.
Proficient in MS Office; knowledge of analytics tools is a plus.
