We are seeking an experienced Team Lead – Auxiliary Applications to lead the Bank’s auxiliary application portfolio, including AML, Remittance, Workflow, RPA, SharePoint, and other enterprise applications. The role is responsible for application ownership, product enhancement, vendor management, system integration, workflow automation, and ensuring reliable operation of business-critical applications that support the Bank’s digital and operational capabilities.
Job Description
Manage the lifecycle of auxiliary applications, including implementation, support, enhancements, upgrades, and retirement.
Own the product roadmap and continuous improvement of assigned applications to meet business and regulatory needs.
Lead workflow automation initiatives using SharePoint, Microsoft Power Platform, RPA, or similar technologies.
Design and coordinate integration between auxiliary applications, Core Banking, digital channels, and enterprise systems.
Lead integration testing, SIT, and production validation for new implementations and system changes.
Manage application vendors, service providers, and ensure SLA compliance.
Ensure application availability, performance, security, and operational stability.
Collaborate with business users, project teams, architecture, QA, and infrastructure teams to deliver solutions.
Maintain application documentation, technical standards, and operational procedures.
Job Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field.
6+ years of experience managing enterprise or banking applications, with at least 2 years in a leadership role.
Experience with banking applications such as AML, Remittance, Trade Finance, Compliance, Workflow, or similar enterprise platforms.
Strong knowledge of application integration, REST APIs, middleware, databases, and enterprise architecture.
Experience with SharePoint, Microsoft Power Platform, RPA, or workflow automation platforms.
Experience managing third-party vendors and application delivery.
Good understanding of SDLC, ITIL, change management, and release management.
Strong analytical, stakeholder management, and problem-solving skills.
Allowance & Benefits
Sat and Sun Off
Ferry Provide
Annual Bonus
Promotion Opportunities
Job Summary
The QA Manager will work closely with Technology, Digital, Infrastructure, Information Security, PMO, Business Units, and external vendors to embed quality throughout the software delivery lifecycle while ensuring compliance with banking regulations, security standards, and operational requirements.
Job Description
Support the implementation and maintenance of the competency framework aligned with business needs and job roles.
Assist in conducting training needs analysis based on performance data, competency gaps, and departmental input.
Coordinate the annual training plan and ensure timely execution of training programs.
Organize and support internal and external training sessions, including logistics, materials, and participant communication.
Collaborate with internal facilitators and external training providers to ensure smooth delivery of learning events.
Track training attendance, learner progress, and evaluation feedback.
Monitor training effectiveness through assessments and post-training surveys.
Maintain L&D records, training calendars, and ensure up-to-date learning documentation.
Assist in managing the Learning Management System (LMS), including uploading content, updating records, and generating reports.
Facilitate or co-facilitate training sessions, onboarding programs, or workshops as assigned.
Support the delivery of employee onboarding programs, ensuring new hires understand organizational values, policies, and roles.
Generate periodic training reports and dashboards for review by the L&D Manager or Head of HR.
Promote employee participation in learning activities and encourage a learning-focused work culture.
Job Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field.
6+ years of experience in Software QA, including 2+ years in a QA leadership role.
Experience establishing QA governance or building a QA function is highly preferred.
Experience in banking or financial services, particularly Core Banking or digital platforms.
Strong knowledge of SDLC, STLC, Agile, DevOps, and test management practices.
Hands-on experience with functional, integration, API, regression, performance, and UAT testing.
Familiarity with test automation tools, CI/CD, REST APIs, microservices, and cloud-based applications.
Strong leadership, stakeholder management, and problem-solving skills.
Allowance & Benefits
Sat and Sun Off
Ferry Provide
Annual Bonus
Promotion Opportunities
Job Purpose
The Assistant Manager – Data Analytics & Performance Monitoring is responsible for transforming business data into actionable insights that support strategic decision-making across Deposit and Digital Banking. The role leads the development of business intelligence dashboards, performance reporting, KPI monitoring, customer analytics, and management information using Power BI and other analytical tools to improve business performance, customer growth, and operational efficiency.
Key Responsibilities
Design, develop, and maintain interactive Power BI dashboards for Executive Management and business teams.
Automate management reports and reduce manual reporting processes.
Develop real-time KPI dashboards for Deposit and Digital Banking businesses.
Monitor daily, weekly, monthly, and yearly business performance against strategic targets.
Analyze performance trends and identify business opportunities, risks, and gaps.
Prepare executive-level business performance reports with actionable recommendations.
Analyze customer acquisition, activation, retention, transaction behavior, and product usage.
Conduct segmentation, cohort, and profitability analysis to support business strategies.
Identify customer behavior patterns and recommend initiatives to improve engagement and revenue.
Analyze deposit growth, CASA mix, customer portfolio, product performance, digital adoption, card usage, and fee income.
Monitor key digital banking metrics, including active users, transaction volume, transaction value, customer conversion, and channel performance.
Support business planning through forecasting and scenario analysis.
Ensure data accuracy, consistency, and integrity across reporting platforms.
Collaborate with IT, Data Management, Finance, Risk, Operations, and business units to validate data sources and reporting standards.
Maintain documentation for KPIs, business definitions, and reporting methodologies.
Provide analytical insights to support new products, campaigns, pricing strategies, and strategic initiatives.
Conduct ad-hoc analysis for Executive Management.
Present findings and recommendations to management using data visualization and storytelling techniques.
Job Requirement
Bachelor’s degree in Business Administration, Statistics, Computer Science, Data Analytics, Information Systems, Economics, Mathematics, or a related field.
Master’s degree or relevant professional certifications are an advantage.
Minimum 2–3 years of experience in Business Intelligence, Data Analytics, MIS, or Performance Management.
Experience in banking, digital financial services, fintech, or telecommunications is preferred.
Experience working with senior management and preparing executive-level reports.
Strong analytical and critical thinking skills.
Business acumen with the ability to translate data into strategic insights.
Excellent problem-solving abilities.
Strong presentation and communication skills.
Attention to detail and high level of accuracy.
Ability to manage multiple priorities and work independently.
Continuous improvement and innovation mindset.
Allowance & Benefits
Sat and Sun Off
Ferry Provide
Annual Bonus
Promotion Opportunities
Job Summary
Responsible for leading the Bank’s information security function, including the implementation and operation of an effective ISMS aligned with ISO/IEC 27001, while ensuring robust cybersecurity controls to protect information assets, systems, and services. Authorized to enforce information security requirements, escalate unacceptable risks, and require remediation of security control deficiencies.
Job Description
Establish, maintain, and continually improve the Information Security Management System (ISMS) in line with ISO/IEC 27001.
Define and enforce information security policies, standards, and controls across the Bank.
Conduct and manage information security risk assessments and risk treatment activities.
Maintain ISMS documentation including scope, risk register, and Statement of Applicability.
Oversee cybersecurity operations including access control, endpoint protection, vulnerability management, and security monitoring.
Manage information security and cyber incident responses, including escalation and regulatory notification.
Assess and monitor information security risks associated with third parties and service providers.
Support internal audit, regulatory reviews, and external assessments related to information security.
Develop and deliver security awareness and phishing simulation programs for employees.
Report security risks, incidents, and performance metrics to management committees.
Job Requirements
Bachelor’s degree in information security, IT, or related discipline.
ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred.
Minimum 7 years of experience in information security or cybersecurity roles.
Experience in banking or regulated financial environments preferred. Key Skills
Strong knowledge of ISO/IEC 27001 and information security risk management.
Understanding cybersecurity controls and banking technology environments.
Ability to engage regulators, auditors, and senior management.
Strong documentation, communication, and stakeholder management skills.
