Oversee T24 technical environments (DEV, SIT, UAT, TRAINING, DR, PROD), system refreshes, and environment synchronization.
Manage and optimize COB (Close-of-Business) performance, batch execution, and exception handling.
Provide technical expertise during CBS Upgrade including environment readiness, technical gap analysis, compatibility checks, and performance validation.
Review and troubleshoot technical logs, Java logs, OFS logs, application server performance, and integration-level errors.
Support deployments, hotfixes, TAFJ builds, EAR/WAR updates, and configuration changes in coordination with infrastructure and vendor teams.
Manage interfaces and integrations including APIs, MQ, API Gateway, channels, and third-party applications.
Lead root cause analysis of technical incidents, ensuring timely resolution in line with SLA/OLA standards.
Mentor technical team members, provide training, and ensure skill uplift for CBS upgrade readiness.
Job Requirements
Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or related discipline.
3–6 years of hands-on experience in Temenos T24/Transact technical support, including TAFJ, and integration troubleshooting.
Strong knowledge of T24 technical architecture, OFS, TAFJ, Enquiry framework, batch processes, and COB tuning.
Understanding of Linux environments, shell scripting, JVM management, thread tuning, and log analysis.
Familiarity with integration platforms (MQ, API Gateway, TWS/IRIS) and channel systems (Internet/Mobile Banking).
Good English language skills (reading, writing, and communication).
Experience with core banking version upgrade projects will be added advantage.
Allowance & Benefits
Sat and Sun Off
Ferry Provide
Annual Bonus
Promotion Opportunities
Duties & Responsibilities
Strategy & Business Development : Drive short- and long-term growth of the Credit Card Portfolio; analyze market and competitors; manage partnerships with Card Schemes, Merchants, and Fintech.
Product Management : Oversee full product lifecycle; develop new card products; set pricing, fees, and rewards; execute activation and usage campaigns.
Operations & Compliance : Maintain SOPs for issuance, payments, and disputes; ensure compliance with Central Bank and Card Network regulations.
Team Leadership : Lead, mentor, and appraise staff; support ongoing development.
Conduct training and support sales teams with up-to-date product knowledge.
Manage other assigned projects as needed.
Requirements
Bachelor’s Degree in Business, Finance, Management, or a related field. (An MBA or Master’s degree is preferred.)
Minimum 5 to 7 years of experience in the Banking or Financial Services industry, with at least 2 to 3 years in a Leadership role focusing on Credit Card Product Management and/or Operations.
Certifications in Project Management (e.g., PMP), Digital Banking, or Risk Management are an advantage.
Deep Card Business Knowledge: Strong understanding of Credit Card products, Issuing & Acquiring, Fraud Management, and Card Network regulations (Visa/MPU/Mastercard).
Strong leadership, excellent communication, and proven ability to collaborate effectively with stakeholders (IT, Risk, Finance).
Fluent in both written and spoken Myanmar and English (Business Level).
Duties & Responsibilities
Make phone calls to schedule appointments with clients.
Support customer acquisition efforts and contribute to transaction growth.
Assist in preparing documents and information for new projects, promotions, or campaigns.
Conduct market inquiries, both locally and internationally.
Coordinate with branches to resolve customer complaints and support sales targets.
Prepare and submit daily, weekly, and monthly reports.
Assist in analyzing performance reports and campaign results.
Provide administrative and financial support to the department.
Handle ad-hoc tasks related to the IMT business as assigned.
Requirements
Bachelor’s degree in Finance, Business Management, Administration, or a related field
Minimum 2 years of experience in the fintech or banking sector
Strong communication and interpersonal skills
Intermediate proficiency in English (speaking, reading, writing, listening)
Proficient with Microsoft Office and basic digital tools
Able to work under pressure and meet targets
Duties & Responsibilities
Identify opportunities to grow digital banking and card services.
Improve mobile/internet banking features and boost customer acquisition, engagement, and retention.
Drive digital sales and set/monitor sales targets for branches.
Act as Business Product Owner in defining product strategy and launching new services.
Collaborate with internal teams, card associations (e.g., JCB), and vendors.
Plan and review marketing campaigns and measure performance.
Conduct competitor and market research for strategic insights.
Manage content for social media and website related to digital/card products.
Prepare sales reports and support ad hoc projects.
Requirements
Bachelor’s degree in Business, Marketing, Finance, or related field.
Minimum 3 years’ experience in digital banking, card business, or related roles.
Solid understanding of digital banking platforms and card products.
Strong analytical, communication, and teamwork skills.
Proficient in MS Office tools (Word, Excel, PowerPoint).
