Support the implementation and maintenance of the competency framework aligned with business needs and job roles.
Assist in conducting training needs analysis based on performance data, competency gaps, and departmental input.
Coordinate the annual training plan and ensure timely execution of training programs.
Organize and support internal and external training sessions, including logistics, materials, and participant communication.
Collaborate with internal facilitators and external training providers to ensure smooth delivery of learning events.
Track training attendance, learner progress, and evaluation feedback.
Monitor training effectiveness through assessments and post-training surveys.
Maintain L&D records, training calendars, and ensure up-to-date learning documentation.
Assist in managing the Learning Management System (LMS), including uploading content, updating records, and generating reports.
Facilitate or co-facilitate training sessions, onboarding programs, or workshops as assigned.
Support the delivery of employee onboarding programs, ensuring new hires understand organizational values, policies, and roles.
Generate periodic training reports and dashboards for review by the L&D Manager or Head of HR.
Promote employee participation in learning activities and encourage a learning-focused work culture.
Job Requirements
Any degree with professional diploma or certificate
Minimum 2–3 years of experience in L&D or training coordination roles.
Excellent presentation, facilitation, and communication skills.
Proficient in learning management systems (LMS) (Excel, Word, PowerPoint).
Strategic thinking, leadership, and stakeholder management.
Job Description
Possessing a deep knowledge of the bank’s products and services
Developing and maintaining relationships with potential and existing customers
Finding new business opportunities
Looking for the banking customer network and to know the new customer information
Cross-selling and upselling products to clients
Resolving clients’ complaints and issues
Achieving sales targets
Ensuring client/customer satisfaction
Basic to know Loan process and procedure
Job Requirements
Bachelor’s degree in management, communication, marketing, or a related field
Experience as a relationship manager or in customer service
Ability to develop and maintain strong customer relationships
Proficiency Microsoft office, excel and power point
Great interpersonal and communication skills
Problem-solving and conflict-resolution skills
Team management and leadership skills
Customer-oriented mindset
Job Description
Implement procurement strategies aligned with the bank’s objectives.
Lead the procurement team to achieve performance goals.
Identify cost-saving opportunities and improve efficiency in procurement operations.
Forecast procurement requirements in coordination with other departments.
Source, evaluate, and negotiate with suppliers for goods and services.
Maintain strong vendor relationships and ensure compliance with agreements.
Monitor supplier performance, quality, and risk management.
Coordinate with group procurement and approval process.
Ensure procurement policies, procedures, and regulatory requirements are strictly followed.
Approve purchase requests and contracts within delegated authority.
Maintain accurate procurement documentation, including contracts and purchase orders.
Prepare monthly and quarterly procurement reports for management.
Analyze procurement data to identify trends, savings, and efficiency improvements.
Track procurement KPIs and recommend process enhancements.
Work closely with finance, operations,Marketing, IT, and other departments to meet procurement needs.
Support internal audits, compliance checks, and risk assessments.
Job Requirements
Must be a Bachelor’s degree holder.
Minimum 5–7 years in procurement, including at least 2 years in a leadership role, preferably in banking or financial services or IT Service.
English Language proficiency
Strong negotiation and contract management skills
Possess knowledge of procurement processes
Leadership and team management abilities
Analytical thinking and data-driven decision-making
Proficiency in Microsoft Word, Excel and PowerPoint
Integrity and professionalism
Strategic thinking and problem-solving
Effective communication and stakeholder management
Job Description
For Talent Acquisition Officer
Work closely with hiring managers to identify staffing needs, understand job requirements, and develop job descriptions.
Various channels such as job boards, social media, professional networks, and referrals to attract potential candidates.
Review resumes, conduct initial screenings, and coordinate interviews to assess candidate qualifications and fit for specific roles.
Schedule and coordinate interviews between candidates and hiring managers, ensuring timely communication and feedback throughout the process.
Administer assessments or tests as necessary to evaluate candidates’ skills, competencies, and cultural fit.
Promote the organization’s employer brand to attract top talent, both internally and externally.
Collaborate with HR and hiring managers to facilitate smooth onboarding processes for new hires.
Maintain accurate and up-to-date records of candidate information, interview feedback, and hiring status
Generate recruitment metrics and reports to evaluate the effectiveness of recruitment strategies and identify areas for improvement.
For Talent Acquisition Associate
• Assist in job posting, candidate sourcing, and resume screening • Various channels such as job boards, social media, professional networks, and referrals to attract potential candidates. • Schedule and coordinate interviews, ensuring timely communication and feedback • Maintain and update candidate records and recruitment trackers • Support assessments, onboarding coordination, HR projects and activities
Job Requirements
Bachelor’s degree and MBA preferred.
Prior experience in recruitment, particularly within the banking or financial services industry, is highly preferred.
Understanding of banking operations, financial products, and industry-specific regulations is beneficial.
Excellent verbal and written communication skills, with the ability to effectively communicate with candidates, hiring managers, and other stakeholders.
Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to build rapport and establish positive relationships with candidates, hiring managers, and team members.
Willingness to stay updated on industry trends, best practices, and emerging technologies in recruitment and talent acquisition.
