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Job Descriptions

• Responsible for the highest-level escalation point for complex hardware, software, operating system, and network issues affecting end users.
• Responsible for Troubleshoot and resolve advanced issues across Windows, and mobile platforms.
• Responsible for Manage identity, authentication, and access issues including Active Directory, Azure AD/Entra ID, SSO, and MFA.
• Support collaboration and productivity suites (Microsoft 365, Google Workspace, video conferencing tools, Slack/Teams).
• Responsible for Handle hardware lifecycle including provisioning, imaging, deployment, and decommissioning of endpoints.
• Maintain and optimize service desk workflows, SLAs, and ticket management processes.
• Create and maintain technical documentation, knowledge base articles, and troubleshooting runbooks.
• Identify recurring issues and implement root-cause fixes to reduce ticket volume.
• Drive adoption of automation, remote management, and self-service solutions.
• Mentor and train junior support engineers and technicians.
• Review and provide feedback on ticket quality and documentation produced by the team.
• Participate in on-call rotation and lead major incident response as needed.
• Support for onboarding/ offboarding staffs

Requirements

• Any Graduate
• 2 or 3 years’ experience related field.
• Excellent English (Written and Speaking)
• Practical A+ Hardware and Networking Basic
• Software Installation and Windows Installation
• Using Microsoft Application (Word, Excel, PowerPoint), Email, Internet.

Allowance & Benefits

• Sat and Sun Off
• Ferry Provide
• Annual Bonus
• Promotion Opportunities

Job Descriptions

• Responsible for Serve as first point of contact for IT support via phone, email, chat, and ticketing system
• Responsible Diagnose and resolve hardware, software, network, and access issues (level 1–2)
• Responsible Triage tickets, prioritize by severity/impact, and escalate complex issues to Level 3 or specialist teams
• Responsible Manage the full lifecycle of tickets: logging, updating, resolving, and closing per SLAs
• Responsible for provide timely updated to users regarding the status of their request/ raised and issues
• Responsible to ensure all interaction are logged as service management perspective
• Responsible for create and maintain documentation of procedures and common issue for reference
• Responsible work closely collaboratively with other IT respective team members to escalate and resolve complex issues.
• Responsible for participate in team meetings and training sessions to improve skills and knowledge.

 Above mentioned responsible outlines perspective is covered that technical support, Internal Customer Service, System Maintenance and Collaboration with other IT respective stakeholder.

Requirements

• Any Graduate
• 3 or 5 years’ experience related field.
• Excellent English (Written and Speaking)
• Practical A+ Hardware and Networking Basic
• Software Installation and Windows Installation
• Using Microsoft Application (Word, Excel, PowerPoint), Email, Internet.

Allowance & Benefits

• Sat and Sun Off
• Ferry Provide
• Annual Bonus
• Promotion Opportunities

Job Descriptions

• Understanding relevant CBM laws, Anti- Money Laundering Laws and regulations.
• Have core banking and AML system knowledge.
• Monitor, validate, and submit daily Threshold Transaction Reports (TTR) and Suspicious Transaction Reports (STR) via the FIU online reporting system.
• Analyze customer profiles, risk ratings, and behavioral transaction patterns to identify anomalies and escalate potential STR cases to supervisors.
• Evaluate Customer Due Diligence (CDD) and Enhanced Due Diligence (ECDD) processes to identify procedural gaps, ensure proper ongoing monitoring, and enforce high-risk client reviews.
• Draft and issue compliance memos, directives, and formal instructions to branches; communicate audit findings, track corrective action plans (CAP), and report closure statuses to management.
• Participate in the annual Enterprise-Wide Risk Assessment (EWRA) to define annual compliance review scopes and internal audit schedules.
• Develop and deliver AML/CFT presentation materials and awareness sessions for internal stakeholders and branch networks.

Requirements

• Bachelor’s degree with relevant experience/ Bachelor in Law
• Minimum 4 years of experience in compliance, legal or other control-related functions in the financial services firm or regulatory organization.
• In-depth working knowledge of CBM directives, national Anti-Money Laundering/CFT laws, and FIU reporting frameworks.
• Proven track record in AML/CFT compliance within the banking sector.
• Hands-on experience operating core banking platforms and automated AML monitoring/screening software.
• Strong investigative, analytical, and business-writing skills.

Allowance & Benefits

• Sat and Sun Off
• Ferry Provide
• Annual Bonus
• Promotion Opportunities

Key Responsibilities:

• Assist with purchasing and procurement processes
• Source and communicate with suppliers
• Prepare purchase orders, quotations, and procurement documents
• Compare prices and negotiate with suppliers when required
• Monitor orders and ensure timely delivery
• Maintain accurate procurement records and reports

Requirements:

• Any Bachelor’s degree
• Fresher can also apply
• Good communication and negotiation skills
• Proficient in Microsoft Office
• Detail-oriented, organized, and responsible