Responsible for leading the Bank’s information security function, including the implementation and operation of an effective ISMS aligned with ISO/IEC 27001, while ensuring robust cybersecurity controls to protect information assets, systems, and services. Authorized to enforce information security requirements, escalate unacceptable risks, and require remediation of security control deficiencies.
Job Description
Establish, maintain, and continually improve the Information Security Management System (ISMS) in line with ISO/IEC 27001.
Define and enforce information security policies, standards, and controls across the Bank.
Conduct and manage information security risk assessments and risk treatment activities.
Maintain ISMS documentation including scope, risk register, and Statement of Applicability.
Oversee cybersecurity operations including access control, endpoint protection, vulnerability management, and security monitoring.
Manage information security and cyber incident responses, including escalation and regulatory notification.
Assess and monitor information security risks associated with third parties and service providers.
Support internal audit, regulatory reviews, and external assessments related to information security.
Develop and deliver security awareness and phishing simulation programs for employees.
Report security risks, incidents, and performance metrics to management committees.
Job Requirements
Bachelor’s degree in information security, IT, or related discipline.
ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred.
Minimum 7 years of experience in information security or cybersecurity roles.
Experience in banking or regulated financial environments preferred. Key Skills
Strong knowledge of ISO/IEC 27001 and information security risk management.
Understanding cybersecurity controls and banking technology environments.
Ability to engage regulators, auditors, and senior management.
Strong documentation, communication, and stakeholder management skills.
Key Interfaces
Technology Operations
Risk Management
Compliance
Internal Audit
Business Units
Vendors and Service Providers
Allowance & Benefits
Sat and Sun Off
Ferry Provide
Annual Bonus
Promotion Opportunities
Job Description
Support the implementation and maintenance of the competency framework aligned with business needs and job roles.
Assist in conducting training needs analysis based on performance data, competency gaps, and departmental input.
Coordinate the annual training plan and ensure timely execution of training programs.
Organize and support internal and external training sessions, including logistics, materials, and participant communication.
Collaborate with internal facilitators and external training providers to ensure smooth delivery of learning events.
Track training attendance, learner progress, and evaluation feedback.
Monitor training effectiveness through assessments and post-training surveys.
Maintain L&D records, training calendars, and ensure up-to-date learning documentation.
Assist in managing the Learning Management System (LMS), including uploading content, updating records, and generating reports.
Facilitate or co-facilitate training sessions, onboarding programs, or workshops as assigned.
Support the delivery of employee onboarding programs, ensuring new hires understand organizational values, policies, and roles.
Generate periodic training reports and dashboards for review by the L&D Manager or Head of HR.
Promote employee participation in learning activities and encourage a learning-focused work culture.
Job Requirements
Any degree with professional diploma or certificate and MBA is preferable.
Minimum 3 years of experience in L&D or training coordination roles.
Excellent presentation, facilitation, and communication skills.
Proficient in learning management systems (LMS) (Excel, Word, PowerPoint).
Strategic thinking, leadership, and stakeholder management.
Allowance & Benefits
Sat and Sun Off
Ferry Provide
Annual Bonus
Promotion Opportunities
Job Descriptions
Assist with day-to-day administrative tasks, including filing, photocopying, scanning, and data entry.
Maintain accurate records and documentation.
Support internal and external communication through emails, phone calls, and other correspondence.
Perform duties as assigned by the supervisor/ HOD.
Ensure documents and information are organized and handled confidentially.
Job Requirements
Minimum 1 year of experience in the banking industry.
Fresh graduates are welcome to apply. Candidates with degrees in Business Administration, Economics, Accounting, or related fields are preferred.
Proficient in Microsoft Office applications (Word, Excel, and PowerPoint).
Able to use email and banking software applications effectively.
Strong communication and organizational skills.
Professional attitude with a customer-oriented mindset.
Willing to learn and able to work effectively both independently and as part of a team.
Benefits
Ferry Provided
Reward over performance
Promotion opportunities
Highlights
Fun Working Environment
Join an experienced team
Job Descriptions
Support the daily operations of digital banking channels, including Mobile Banking, Internet Banking, Agency Banking, and Digital Wallet services.
Process customer and agent maintenance requests, including Customer ID/Agent ID linkage and de-linkage, profile updates, and account-related changes.
Handle Mobile Banking and Internet Banking limit increase requests and profile maintenance activities in accordance with approved procedures.
Perform reconciliation and settlement of digital banking transactions, ensuring accuracy and timely resolution of discrepancies.
Investigate and resolve transaction disputes, customer complaints, and operational issues related to digital banking services.
Monitor transaction activities and coordinate with relevant departments to ensure smooth operation of digital channels.
Prepare and submit daily, weekly, and monthly operational and regulatory reports as required by management and regulatory authorities.
Maintain accurate records, documentation, and audit trails in compliance with internal policies and regulatory requirements.
Provide operational support to branches, agents, and business units regarding digital banking products and services.
Conduct training sessions and provide guidance to Agency Banking Agents and Parent Branch staff through periodic field visits.
Participate in system testing, user acceptance testing (UAT), and implementation of new digital banking products, services, and enhancements.
Perform any other duties and responsibilities assigned by management in support of departmental and organizational objectives.
Job Requirements
Bachelor’s degree in business administration, Finance, Accounting, Economics, Information Technology, or a related field.
Prior experience or exposure to Digital Banking, Banking Operations, Payment Operations, or Financial Services will be an advantage.
Basic understanding of Mobile Banking, Internet Banking, Agency Banking, and Digital Payment Systems.
Strong analytical and problem-solving skills with the ability to learn and adapt quickly.
Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
Good communication and interpersonal skills with the ability to work effectively with stakeholders.
Ability to work independently and collaboratively in a team environment.
Strong attention to detail, organizational skills, and a commitment to integrity, accuracy, and compliance.
