Section Head of International Money Transfer

Key Responsibilities

• Grow inbound remittance business by managing key local and international partners.
• Ensure compliance with CBM regulations and internal policies.
• Drive transaction volumes across branches; monitor KPIs and support branches to achieve targets.
• Train branch teams on remittance products and processes.
• Lead partner onboarding, due diligence, negotiations, and ongoing relationship management.
• Collaborate with internal teams to deliver partnership initiatives and resolve issues.
• Implement campaigns and promotional activities to increase transactions.
• Review partner and branch performance, provide insights, and recommend improvements.
• Lead and develop the remittance team.
• Support cross-functional and digital projects as needed.

Requirements

• Bachelor’s degree (MBA a plus).
• 5–7 years’ experience in banking/fintech/remittance.
• Strong understanding of remittance operations, compliance, and CBM regulations.
• Excellent communication, negotiation, and relationship-management skills.
• Experience working with cross-functional teams.
• Strong commercial and analytical skills.
• Proficiency in Microsoft Office and reporting tools.
• Able to manage multiple projects independently; willing to travel.