Learning & Development Officer

Job Description

• Support the implementation and maintenance of the competency framework aligned with business needs and job roles.
• Assist in conducting training needs analysis based on performance data, competency gaps, and departmental input.
• Coordinate the annual training plan and ensure timely execution of training programs.
• Organize and support internal and external training sessions, including logistics, materials, and participant communication.
• Collaborate with internal facilitators and external training providers to ensure smooth delivery of learning events.
• Track training attendance, learner progress, and evaluation feedback.
• Monitor training effectiveness through assessments and post-training surveys.
• Maintain L&D records, training calendars, and ensure up-to-date learning documentation.
• Assist in managing the Learning Management System (LMS), including uploading content, updating records, and generating reports.
• Facilitate or co-facilitate training sessions, onboarding programs, or workshops as assigned.
• Support the delivery of employee onboarding programs, ensuring new hires understand organizational values, policies, and roles.
• Generate periodic training reports and dashboards for review by the L&D Manager or Head of HR.
• Promote employee participation in learning activities and encourage a learning-focused work culture.

Job Requirements

• Any degree with professional diploma or certificate
• Minimum 2–3 years of experience in L&D or training coordination roles.
• Excellent presentation, facilitation, and communication skills.
• Proficient in learning management systems (LMS) (Excel, Word, PowerPoint).
• Strategic thinking, leadership, and stakeholder management.