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Section Head of Bancassurance (Digital Banking Business)
Key Responsibilities
Develop and execute the overall bancassurance business strategy to achieve sales growth, profitability and market expansion.
Set sales targets, KPIs, incentive and campaign plans for HO team and branch networks.
Drive achievement of bancassurance KPIs including sales targets, commission income, policy count, renewal performance and overall business growth for both life and general insurance businesses.
Lead and manage the bancassurance business across all relevant banking channels mainly banking branches.
Monitor branch sales performance, track target vs achievement and drive branches to achieve their assigned business targets.
Ensure compliance with regulatory standards and internal bank policies.
Negotiate partnership agreements, business terms, commission structures, campaigns and service standards with insurance partners.
Manage relationships with insurance partners and coordinate regular business review meetings.
Coordinate with insurance partners on product launches, campaigns, training programs and sales support initiatives.
Lead, mentor and manage the bancassurance team to build a high-performance culture and achieve Sales target.
Conduct performance reviews, succession planning and talent development for team members.
Lead strategic projects, digital initiatives, and process improvement activities related to bancassurance business.
Develop and conduct training programs to improve product knowledge and sales skills for branch staffs.
Work closely with internal stakeholders including regional heads, branches, legal and compliance, finance, marketing and other necessary teams.
Prepare and present business performance reports (daily, weekly and monthly), strategic updates and management presentations to senior leadership.
Handle escalated customer, operational and partnership issues in a timely and professional manner.
Other ad hoc projects as assigned.
Requirements
Bachelor’s degree in Business, Finance, Economics, or a related field (MBA is a plus).
Minimum 5–7 years of experience in banking, insurance, or bancassurance business.
Strong understanding of life and general insurance products and business models.
Proven experience in sales management and insurance partnership management.
Strong leadership experience in managing teams and driving sales performance.
Strong commercial mindset and analytical skills to drive Sales growth, partner performance and branch KPIs.
Proficiency in Microsoft Office, reporting tools and data analysis for Sales monitoring and performance tracking.
Strong stakeholder management skills with ability to work across banks and insurance partners.
Results-oriented with strong ability to drive targets and business growth.
