Relationship Manager (SME Banking)

Job Description

• Possessing a deep knowledge of the bank’s products and services
• Developing and maintaining relationships with potential and existing customers
• Finding new business opportunities 
• Looking for the banking customer network and to know the new customer information
• Cross-selling and upselling products to clients
• Resolving clients’ complaints and issues
• Achieving sales targets
• Ensuring client/customer satisfaction
• Basic to know Loan process and procedure

Job Requirements

• Bachelor’s degree in management, communication, marketing, or a related field
• Experience as a relationship manager or in customer service
• Ability to develop and maintain strong customer relationships
• Proficiency Microsoft office, excel and power point
• Great interpersonal and communication skills
• Problem-solving and conflict-resolution skills
• Team management and leadership skills
• Customer-oriented mindset