Relationship Manager (Deposit)

Job Description

Drive growth of Current and Savings Accounts (CASA) and Fixed Deposit (FD) portfolios.
Identify opportunities to cross-sell deposit and other banking products to existing and prospective customers.
Build and maintain strong relationships with branch teams, customers, and key stakeholders.
Support branches in customer acquisition, retention, and service quality improvement.
Monitor customer deposit trends and implement strategies to enhance portfolio growth and retention.
Initiate and execute campaigns to acquire new customers and expand the customer network.
Identify potential market segments and develop effective outreach strategies.
Ensure accuracy and timely processing of account opening and customer documentation.
Achieve assigned monthly and annual sales and portfolio growth targets.
Analyze performance data and adjust business strategies to meet KPIs and objectives.
Prepare regular sales, pipeline, and performance reports for management review.
Maintain effective communication and collaboration across branches and departments.
Ensure compliance with bank policies, operational standards, and regulatory requirements.
Deliver professional, high-quality customer service and maintain strong client relationships.

Job Requirements

Bachelor’s degree in Business Administration, Banking, Finance, Marketing, or related field.
Minimum experience in deposit mobilization, relationship management, sales, or banking operations preferred.
Strong knowledge of CASA, Fixed Deposit products, and retail banking services.
Proven ability to achieve sales and portfolio growth targets.
Excellent communication, interpersonal, and relationship-building skills.
Strong customer service orientation with problem-solving abilities.
Ability to identify business opportunities and develop customer acquisition strategies.
Good analytical, organizational, and reporting skills.
Self-motivated, result-oriented, and able to work under pressure.
Professional attitude with strong teamwork and collaboration skills.
Proficient in Microsoft Office and banking-related systems.

Allowance & Benefits

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