Relationship Manager (Credit/Deposit)

Job Description

• Guide clients through credit applications, perform financial assessments, and recommend suitable banking products.
• Ensure compliance with KYC, AML, and regulatory requirements, maintaining accurate customer records.
• Manage a portfolio of clients, focusing on retention, upselling, and cross-selling opportunities. (Including: credit cards, insurance, digital services, mobile and internet banking).
• Meet individual and branch Credit/Deposit targets through structured sales planning and execution.
• Monitor market trends and competitor offerings to enhance deposit strategies.
• Ensure proper handover procedures for staff transitions and secure storage of loan security documents and customer files.
• Source and evaluate potential borrowers for retail and SME loans by analyzing financial statements, cash flows, and credit histories.
• Manage non-performing loans (NPLs), follow up on overdue payments, and conduct collection activities as needed.

Job Requirements

• Any bachelor degree or a related field.
• Experience in banking or customer relationship management is a plus.
• Strong communication, sales, and negotiation skills.
• Ability to build and maintain strong client relationships.
• Experience in handling customer inquiries and complaints.
• Proficient in MS Office (Excel, Word, PowerPoint).

Allowance & Benefits

• Sat and Sun Off
• Ferry Provide
• Annual Bonus
• Promotion Opportunities