Officer – International Money Transfer/International Remittance

Duties & Responsibilities

• Make phone calls to schedule appointments with clients.
• Support customer acquisition efforts and contribute to transaction growth.
• Assist in preparing documents and information for new projects, promotions, or campaigns.
• Conduct market inquiries, both locally and internationally.
• Coordinate with branches to resolve customer complaints and support sales targets.
• Prepare and submit daily, weekly, and monthly reports.
• Assist in analyzing performance reports and campaign results.
• Provide administrative and financial support to the department.
• Handle ad-hoc tasks related to the IMT business as assigned.

Requirements

• Bachelor’s degree in Finance, Business Management, Administration, or a related field
• Minimum 2 years of experience in the fintech or banking sector
• Strong communication and interpersonal skills
• Intermediate proficiency in English (speaking, reading, writing, listening)
• Proficient with Microsoft Office and basic digital tools
• Able to work under pressure and meet targets