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Relationship Manager (Consumer Banking)
Sales, Marketing, and Branch Sales Drive
Consistently strive to meet or exceed daily, weekly, and monthly sales targets for consumer lending products.
Conduct field visits to branches to introduce new products, provide product knowledge training, and support sales boosting strategies.
Collaborate on effective marketing campaigns to increase the bank’s market share in consumer credit products.
Dealer Onboarding and Management
Identify, vet, and formally onboard key dealers and strategic partners (e.g., car dealers) in strict compliance with the bank’s policies.
Regularly monitor dealer performance and provide necessary product training and support to maintain high service standards.
Credit Application Preparation and Process Support (HO Lead Case)
Accurately assist in the preparation of Credit Analysis (CA) reports for Headquarters (HO) Lead Cases.
Ensure proper collection and verification of applicant documentation and income data, guaranteeing a smooth handover to the relevant department for the credit approval process.
Product Development and Innovation
Actively participate in planning and proposing the revision of existing products and the creation of new products (New Product Creation) based on market demand, competitor analysis, and regulatory frameworks.
Gather direct customer feedback to recommend improvements that enhance product attractiveness and user experience
Job Requirements
Must possess a Bachelor’s Degree in Business, Banking, Finance, or a related field.
A minimum of 3 to 5 years of experience in sales/marketing of consumer lending products within the banking or financial services industry.
Familiarity with Customer Relationship Management (CRM) systems and/or Credit Processing workflow is required.
Communication & Negotiation: Excellent interpersonal skills, with the proven ability to communicate and negotiate effectively with customers, dealers, and internal stakeholders.
Analytical Skills: Ability to analyze sales performance data and conduct preliminary credit assessments (CA Review) for loan applications.
Technical Proficiency: Advanced proficiency in Microsoft Excel and PowerPoint, capable of generating comprehensive reports 30 and business proposals.
Mindset: Ability to work effectively under pressure, highly driven to achieve sales goals, and possesses a result-oriented work ethic.
