Section Head – Credit Card Business

Duties & Responsibilities

• Strategy & Business Development : Drive short- and long-term growth of the Credit Card Portfolio; analyze market and competitors; manage partnerships with Card Schemes, Merchants, and Fintech.
• Product Management : Oversee full product lifecycle; develop new card products; set pricing, fees, and rewards; execute activation and usage campaigns.
• Portfolio & Risk Management : Track KPIs (NPL, Delinquency, Activation, Spend); ensure underwriting and collection compliance; oversee fraud prevention.
• Operations & Compliance : Maintain SOPs for issuance, payments, and disputes; ensure compliance with Central Bank and Card Network regulations.
• Team Leadership : Lead, mentor, and appraise staff; support ongoing development.
• Conduct training and support sales teams with up-to-date product knowledge.
• Manage other assigned projects as needed.

Requirements

• Bachelor’s Degree in Business, Finance, Management, or a related field. (An MBA or Master’s degree is preferred.)
• Minimum 5 to 7 years of experience in the Banking or Financial Services industry, with at least 2 to 3 years in a Leadership role focusing on Credit Card Product Management and/or Operations.
• Certifications in Project Management (e.g., PMP), Digital Banking, or Risk Management are an advantage.
• Deep Card Business Knowledge: Strong understanding of Credit Card products, Issuing & Acquiring, Fraud Management, and Card Network regulations (Visa/MPU/Mastercard).
• Strong leadership, excellent communication, and proven ability to collaborate effectively with stakeholders (IT, Risk, Finance).
• Fluent in both written and spoken Myanmar and English (Business Level).