Call Center Associate

Job Descriptions

• Minimum 1-year experience in Call Center, Customer Service and Telecommunication Industry
• Manage of incoming & outcoming phone calls, Social Media Reply Comments and Messenger
• Able to patiently answer inbound/outbound calls until customers are satisfied
• Must possess excellent customer service skills
• Able to work with shifts (Day/Night) (Ability to rotate shifts 24hr/7, as needed)
• Able to work on Gazette days
• Must be able to work under pressure
• Able to work with company for long term

Job Requirements

• Familiarity with Social Media Platforms
• Must be possess excellent customer service
• Must be able to speak, read and write in Burmese & English
• Problem Solving Skill, Technical Skill, Consultation, Aptitude with data & Empathy
• Can use in Microsoft (Word/Excel/PowerPoint)
• Must have good computer skills and fast typing

Allowance & Benefits

• Ferry Provide
• Annual Bonus
• Promotion Opportunities