Call Center Associate

Job Descriptions

Minimum 1-year experience in Call Center, Customer Service and Telecommunication Industry
Manage of incoming & outcoming phone calls, Social Media Reply Comments and Messenger
Able to patiently answer inbound/outbound calls until customers are satisfied
Must possess excellent customer service skills
Able to work with shifts (Day/Night) (Ability to rotate shifts 24hr/7, as needed)
Able to work on Gazette days
Must be able to work under pressure
Able to work with company for long term

Job Requirements

Familiarity with Social Media Platforms
Must be possess excellent customer service
Must be able to speak, read and write in Burmese & English
Problem Solving Skill, Technical Skill, Consultation, Aptitude with data & Empathy
Can use in Microsoft (Word/Excel/PowerPoint)
Must have good computer skills and fast typing

Allowance & Benefits

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