Agency Relationship Officer (Agency Banking)

Key Responsibilities

• Support Agent Banking business activities and work towards assigned targets for agents, customers, transactions and business volume.
• Find and follow up with potential partners and support the partner and agent onboarding process.
• Track partner and agent performance and follow up on day-to-day business activities, inactive or low-performing agents, and outstanding issues.
• Coordinate with branches, partners and internal teams for Agent Banking activities, campaigns and new projects.
• Support activities to acquire new customers, increase product usage, cross-selling and transaction growth.
• Prepare daily, weekly, monthly and other required Agent Banking performance reports and trackers accurately and on time.
• Provide business-related training and support to agents on Agent Banking products, sales, cross-selling and upselling.
• Support partner meetings, presentations, agent visits, field visits and other business development activities.
• Keep track of market and competitor activities and identify potential business opportunities for Agent Banking.
• Carry out ad hoc projects and other Agent Banking-related tasks assigned by management.

Requirements

• Bachelor’s degree in Business, Banking, Finance or a related field.
• 3-5 years Relevant experience in banking, financial services, sales or business development; Agent Banking experience is an advantage.
• Good communication and coordination skills and comfortable working with partners, agents and internal teams.
• Good reporting and analytical skills with working knowledge of Excel and PowerPoint.
• Responsible, proactive and willing to learn and take ownership of assigned tasks.
• Willing and able to travel when required for meetins, agent visits and other business activities

Benefits

• Ferry Provided
• Reward over performance
• Promotion opportunities

Highlights

• Fun Working Environment
• Join an experienced team