Project Technical Manager

Participated in Project Implementation/ UAT/ POST LIVE
Fixed Customer/ User Complaints
Take action for Incident Issues
Test Planning (Schedule, Testcase creation)
Defect management with the Vendor
Issue Retesting and Overall testing if any changes
If needed Create User Manual and Release Note
Application Configuration and Deployment
Proper Management of Application for smooth operation
Timely upgrade/ Maintenance of Application Server and other components in coordinate with all stakeholders
Maintain/Prepare Release documentations
API Testing

Responsible for handling all the Implementation and POST LIVE related activities and issues
Manage, Issue & Track Record, Report and Support all field of released issues and tracks
Work with all stakeholders to prepare the Change Requests and future needs in applications
Discuss with Vendors for resolution of Post LIVE Issues and Change requests
System Configuration changes, API Testing in existing application to cater the needs of system
Ensure the application meets the standard deployment process
Maintain industry standard to maintain application security
Conduct technical testing as needed
Effective document preparation and management
Other tasks as assigned by Line Manager

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